Security in Digipost

Verified accounts

In Digipost, all accounts must be verified with electronic ID. This helps prevent the creation of false accounts and ensuring no one can impersonate anyone else.

Encryption of content

In Digipost, all accounts must be verified with electronic ID. This helps prevent the creation of false accounts and ensuring no one can impersonate anyone else.

Digipost stores its data in the cloud, but we maintain full control over all encryption keys. Consequently, our cloud provider will never have access to users’ data.

Addressing mail using national identity numbers

Digital post is a closed and secure infrastructure where senders can address mail using national identity numbers. Addressing mail using unique national identity numbers ensures that important and sensitive mail reaches the right recipient.

How we work to combat phishing

To distinguish genuine notification of new mail from fake ones, these guidelines can be useful:

• We never send links in notifications of new mail via email or SMS.
• We never call and ask you for sensitive information.
• We never call to help you log in to our services unless requested.

Safe use of Digipost

• If you use the Digipost app, you will be notified of new mail by push notifications on your mobile device or tablet. This is the safes and easiest way to use Digipost.
• If you use the Digipost app, you will be notified of new mail by push notifications on your mobile device or tablet. This is the safes and easiest way to use Digipost.
• We also continuously work with our partners and senders – both private and public – to raise awareness of how notifications can be abused.

Privacy and GDPR

We also continuously work with our partners and senders – both private and public – to raise awareness of how notifications can be abused

When we discover false webpages

We continuously report fake webpages to a partner who takes them down. If you come across a fake Digipost page, please report it to us via email. Report a fake page.

Letters of notification

Receiving letters of notification in Digipost can play a crucial role in uncovering and preventing identity theft and fraud. These letters are sent when a company has conducted a credit investigation. IN Norway, most credit companies issue letters of notification shortly after completing a credit assessment. This serves as an early warning system, alerting you if someone has attempted to acquire a loan or make purchases using your identity. Letters of notification in Digipost have helped uncover and prevent fraud on many occasions.